Return and refund policy

Returns

Due to the nature of the products sold on the site all sales are final.  There are no  returns or exchanges on any products. If you have questions about any items please contact us by email before you place an order. If you receive your order and there is an issue, you must contact us within 3 days of the order’s delivery. Please understand colors may vary and photos of colors can also vary depending on lighting. If you need assistance with color matching please contact customer care. 

Items may only be refunded if they are found to be defective. If you believe you have received a defective product, please email Wrigleythepup2015@gmail.com.The email title should be defect and please include your order number, full name, a photo of the defective item along with a simple explanation of what the issue is with the item. Once this is reviewed you will receive and email back with a response. If the item is defective, you will be able to replace the item or take a store credit for the purchase price. Orders cannot be canceled once they are placed.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.